News for 'customer care'

Top Competitive Exams After Class 12

Top Competitive Exams After Class 12

Rediff.com18 Aug 2025

rediffGURU Nayagam PP, career counsellor and the founder of EduJob360, counsels students and aspiring professionals about how they can make the right career decision.

Capgemini to buy WNS for $3.3 bn in AI boost

Capgemini to buy WNS for $3.3 bn in AI boost

Rediff.com8 Jul 2025

French information technology (IT) and consulting services major Capgemini on Monday said it would acquire Mumbai-headquartered WNS for $3.3 billion in cash. This could be one of the largest merger & acquisition deals in the IT services and business process management sector.

Disclose PEDs For Chronic Care Cover

Disclose PEDs For Chronic Care Cover

Rediff.com13 May 2024

A crucial point anyone purchasing health insurance must heed is the need to declare PEDs.

Sitharaman has a message for the fintechs

Sitharaman has a message for the fintechs

Rediff.com19 Jun 2025

Finance Minister Nirmala Sitharaman on Wednesday asked fintech startups to come out with solutions to deal with the rising incidence of digital arrests, cheating by fly-by-night operators, and other kinds of cyber frauds. Speaking at the Digital Payments Awards 2025 ceremony here, the minister credited fintechs with helping speed up financial inclusion and taking the payment system to even the far-flung areas of the country.

Banks' Digital Push Risks Customers' Safety

Banks' Digital Push Risks Customers' Safety

Rediff.com28 Jul 2023

We as customers have to be conscious and careful to sidestep numerous types of frauds made possible under a mindless shift to a digital ecosystem without customer-redress procedures, warns Debashis Basu.

How to Choose Right Home Insurance

How to Choose Right Home Insurance

Rediff.com28 Jul 2025

Understand policy inclusions and exclusions to avoid surprises during claims.

Kanwar Yatra: SC refuses to stay QR code order for eateries

Kanwar Yatra: SC refuses to stay QR code order for eateries

Rediff.com22 Jul 2025

A bench of Justices M M Sundresh and N Kotiswar Singh said it was not going into the other issues over display of names of the hotel or dhaba owner and the QR code, Tuesday being the last day of the Kanwar Yatra.

How AI Will Disrupt The Job Market: Should India Worry?

How AI Will Disrupt The Job Market: Should India Worry?

Rediff.com25 Jun 2025

Despite the alarming figures on job displacement, AI is expected to generate millions of new roles, echoing historical trends of technological transformation.

NBFCs draw flak for lax loan appraisal practices

NBFCs draw flak for lax loan appraisal practices

Rediff.com11 Apr 2025

Reserve Bank of India (RBI) Deputy Governor Swaminathan J criticised some non-banking financial companies (NBFCs) for lax loan appraisal practices and charging excessive interest rates, even as he acknowledged the sector's rapid expansion over the past decade, especially in recent years. "Unfortunately, some NBFCs seem to believe they can operate with weak underwriting in the pursuit of fast growth while levying excessive and unsustainable interest rates - sometimes disguised as upfront or processing fees - followed by aggressive recovery methods in case of default," Swaminathan said at the conference of NBFCs in Chennai last month.

Mediclaim: Want To Buy An OPD Plan?

Mediclaim: Want To Buy An OPD Plan?

Rediff.com14 Jul 2025

These plans are suited for individuals and families with regular OPD needs -- those managing chronic illnesses and families with young children or elderly members.

This is How Traders Track Multibagger Stocks

This is How Traders Track Multibagger Stocks

Rediff.com9 Jul 2025

A multibagger stock multiplies its original investment several times, delivering returns of 100%, 200%, or even higher. The excitement of finding such wealth creators is undeniable, but the process of identifying them is far from simple. It requires a careful blend of research, patience, and the right set of tools.

Furniture Gets a Fashion Upgrade

Furniture Gets a Fashion Upgrade

Rediff.com12 Jun 2025

Fine furniture is now about soul, not just status, whether it's a bar cabinet with elaborate French marquetry or a delicately curved Italian leather sofa.

Why BMW India hopes to buck the trend of low sales in 2025

Why BMW India hopes to buck the trend of low sales in 2025

Rediff.com14 Apr 2025

While sedan sales have declined in the mass-market segment in recent years, demand remains strong for BMW sedans, which account for 45 per cent of its sales in India.

Fighting digital fraud: From KYC processes to advanced authentication

Fighting digital fraud: From KYC processes to advanced authentication

Rediff.com10 Feb 2025

In today's rapidly evolving digital payment landscape, security concerns remain a top priority for stakeholders across sectors.

'We Were There At Every Crew Funeral': AI CEO

'We Were There At Every Crew Funeral': AI CEO

Rediff.com21 Jun 2025

'We will continue supporting those affected long after the work in Ahmedabad is done.'

Mid-tier IT firms outpaced larger peers' growth in FY25

Mid-tier IT firms outpaced larger peers' growth in FY25

Rediff.com22 May 2025

Mid-tier information-technology (IT) companies last financial year reported better growth numbers than their larger counterparts, highlighting their ability to navigate the uncertain macroeconomic environment. Most of these companies - such as Persistent Systems, Coforge, KPIT, and Mphasis - focus on niche businesses and industries that allow them to go deeper in terms of client mining and expanding wallet share from existing customers.

Calling customer service professionals

Calling customer service professionals

Rediff.com5 Apr 2005

SITEL India is recruiting customer service pro\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nfessionals.

'Nothing As Heartbreaking As This'

'Nothing As Heartbreaking As This'

Rediff.com17 Jun 2025

'We consider everyone who lost someone in this tragedy as part of our family -- now and forever.'

London's Heathrow airport closure disrupts flight ops

London's Heathrow airport closure disrupts flight ops

Rediff.com22 Mar 2025

Following a significant power outage, operations at the London Heathrow (LHR) have been suspended till 2359 hours (local time) on March 21 (05.30 am March 22, IST).

Is customer service your calling?

Is customer service your calling?

Rediff.com12 May 2005

Convergys India Services is recruiting Customer Care Officers.

Analysts bullish on Nykaa's outlook for beauty and personal care business

Analysts bullish on Nykaa's outlook for beauty and personal care business

Rediff.com26 Jun 2024

FSN E-Commerce Ventures (Nykaa) hosted its annual investor day recently. The responses were positive from analysts. Although some analysts pared FY25 and FY26 estimates, the bulk continued to issue 'buy' calls after the stock rose 2.5 per cent. The management expects the Beauty & Personal Care (BPC) business to grow at a 25 per cent compound annual growth rate (CAGR) during FY24-28.

Events that shaped Indian businesses in 2024

Events that shaped Indian businesses in 2024

Rediff.com1 Jan 2025

Unprecedented bribery charges, farewells, separation, failed union, monumental mergers and record-breaking IPOs, along with a healthy dose of online happenings in the form of spat and lessons in customer care, corporate India saw it all in 2024.

How HUL plans to serve the customers of tomorrow

How HUL plans to serve the customers of tomorrow

Rediff.com11 Dec 2023

Hindustan Unilever (HUL)'s decision to split its beauty and personal care division and place a renewed focus on digital has been driven by its aim to serve the consumer of tomorrow, say analysts and brand experts. HUL managing director and chief executive officer Rohit Jawa is looking to make the company 'future ready', and while these bets are not for the short-term, they will eventually pay off as the Indian consumer is young and digital friendly, they add. "Rohit Jawa comes with digital experience and he is preparing to steer HUL into serving the future consumer who is more digital friendly," said Sachin Bobade, vice-president at brokerage firm Dolat Capital.

Wife faints, 9-year-old son of Pahalgam victim lights pyre

Wife faints, 9-year-old son of Pahalgam victim lights pyre

Rediff.com24 Apr 2025

A nine-year-old boy from Odisha lit the funeral pyre of his father, who was killed in a terror attack in Pahalgam, Jammu and Kashmir. The boy, Tanuj Kumar Satpathy, was speechless and overwhelmed as he followed the ritual of throwing puffed rice while accompanying his father's body to the crematorium. The incident has shocked the state, and the Chief Minister has offered financial assistance and a job to the deceased's family.

Now, dead frog found in potato wafer packet in Gujarat

Now, dead frog found in potato wafer packet in Gujarat

Rediff.com19 Jun 2024

The complaint came days after a Mumbai resident claimed to have found a piece of human finger in the ice cream he had ordered online.

7 Reasons To Be Financially Free By 45

7 Reasons To Be Financially Free By 45

Rediff.com10 Jun 2025

Wouldn't it be better to reach 45 with a backup engine of passive income that helps you glide through these years instead of grinding, asks Ramalingam Kalirajan

Oh So Hot! Kiara

Oh So Hot! Kiara

Rediff.com29 Jan 2025

Ananya gets Swarovski headphones... Golden girl Suhana... Pooja is hopeful...

Cyber criminals make woman lawyer strip on camera, send Rs 14 lakh

Cyber criminals make woman lawyer strip on camera, send Rs 14 lakh

Rediff.com9 Apr 2024

A woman lawyer in Bengaluru fell prey to cyber criminals and during 'video arrest' for two days she not only lost money to the tune of Rs 14.57 lakh but also posed nude on camera for them, police sources said on Tuesday.

How To Make Banks Treat Customers Fairly

How To Make Banks Treat Customers Fairly

Rediff.com10 Apr 2023

Nobody is held accountable for lapses, no matter how badly it affects the person or business whose accounts are frozen. Nor is there compensation for losses. Most people get to know their accounts are blocked only when a cheque bounces, points out Debashis Basu.

What EVs need for catching up with ICE-run cars

What EVs need for catching up with ICE-run cars

Rediff.com29 Jan 2025

'Currently, EVs are about 30-50 per cent more expensive than ICE vehicles. I believe the inflection point for EVs will come when this price gap narrows to 20-25 per cent. That's when people will start coming in.'

Gold ETFs Grow Popular in India

Gold ETFs Grow Popular in India

Rediff.com16 May 2025

'Increasingly, they treat gold as a financial asset in their portfolio rather than just as jewellery.'

Read All Contracts Carefully!

Read All Contracts Carefully!

Rediff.com24 Mar 2023

Suppose you had bought a television set that came with a one-year warranty. It breaks down two years after purchase. You can't react emotionally and say that such an expensive set should last for at least five-six years.

FMCG volume growth slows to 5.1% in Q4

FMCG volume growth slows to 5.1% in Q4

Rediff.com8 May 2025

The volume growth of India's FMCG industry has slowed down in the March quarter to 5.1 per cent, driven by increased consumer purchases of small-value packs, according to the latest report from data analytics firm NielsenIQ. Volume growth is slowing across categories, and non-food segments are still outpacing food in the FMCG sector.

Zomato calls out customer who cancelled order over 'non-Hindu rider'

Zomato calls out customer who cancelled order over 'non-Hindu rider'

Rediff.com31 Jul 2019

Zomato replied to the customer saying, "Food doesn't have a religion. It is a religion."

INCREASE Your Health Insurance NOW!

INCREASE Your Health Insurance NOW!

Rediff.com15 Apr 2025

'Go for a base cover of Rs 10 lakh and then buy a super top-up of Rs 90 lakh.'

'Only You Can Be Your Light'

'Only You Can Be Your Light'

Rediff.com20 Jun 2025

'Listen to the voice in your head and keep your inner sanctum safe.'

18 injured after plane crashes, flips on landing in Canada

18 injured after plane crashes, flips on landing in Canada

Rediff.com18 Feb 2025

Two runways at the airport will remain closed as officials investigate the incident, according to the airport's CEO Deborah Flint, CNN reported.

Why gold import computation went wrong

Why gold import computation went wrong

Rediff.com9 Jan 2025

The government's initiative to migrate SEZ data from NSDL software to ICEGATE system for streamlined reporting of import data caused double counting of gold imports, resulting in inflated figures and the issue has now been largely rectified, government sources said. The downward revision has provided the actual picture of trade deficit (difference between imports and exports), which was earlier looking very high. The deficit for November will now be revised downwards from $37.84 billion to about $32.8 billion. Similarly, there will be a revision in overall import numbers as well.

Does Young India Care About Elections 2024?

Does Young India Care About Elections 2024?

Rediff.com4 May 2024

Politics is not on the radar of 18 to 21-year-old Indians, reveals Rama Bijapurkar.

'If You're Chewing Gum, That's Plastic'

'If You're Chewing Gum, That's Plastic'

Rediff.com5 Jun 2025

'At least 25 Olympic-sized swimming pools worth of plastic chewing gum gets dumped.' 'And because the way people spit it out, there's no possible way this plastic can be recycled.'